Sorry but we do not deliver to PO Boxes so please provide us with a full postal street address.
Duties & Taxes
At check-out, your final purchase price plus your shipping amount will be displayed. All orders placed within Australia or goods shipped to an Australian residence are subject to Australian GST and are included in our purchase price. Please be aware that any orders placed outside Australia may be subject to the relevant taxes and duties applicable to the jurisdiction from which the order was placed. We are unable to advise how much these duties will cost. As the recipient of the item, you are responsible to pay any of the taxes and duties levied by the country you are shipping to.
- Shipping is FREE on orders over $100 within Australia (after any Discount Code has been applied). Yay!
- Standard shipping Australia-wide is $10-$15
- International Shipping is calculated at checkout
Make Me Iconic shipping and processing charges costs are calculated to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you via our shipping methods. All orders over $100 will be shipped FREE of charge within Australia and will be deducted at check-out (Yay!). Large or bulky shipments in areas such as WA or QLD may not be subject to our standard shipping charges. In these instances, we will contact you with a revised shipping quote before dispatching your order and you will be given the option to cancel. FREE, Express Post and Standard shipping options do not include insurance cover; in the event of loss or damage during transit, Make Me Iconic will not be liable.
International shipping is available to selected countries and it may come up ridiculously expensive at the time of checkout because these are not our postal charges. We are really sorry, but these are the charges set by Australia Post based on weight, height and packing of the products you have chosen at check-out and are calculated automatically via some fancy code our web designer has set up linking to the Australia Post website. We would love it if the prices were cheaper to send our things overseas, but unfortunately there is nothing we can do about their prices (boo hoo!). But we do however feel that our products are worth it to send overseas based from all the lovely feedback we have had from our customers who received some of our stuff.
Free Pick Up
Items are sometimes available for pick up in our Dispatch Centre in Mulgrave (VIC). Simply order the items you want online and choose the FREE pickup option drop down menu at check-out. Pick up times at our Dispatch Centre in Mulgrave is only on Mondays, Wednesdays and Thursdays from 10-4pm. No weekend pick-ups - sorry. Please ensure that you can pick up your items during these times stated above. You will be sent an email once your items are ready for pick-up with our address for the Dispatch Centre in Mulgrave.
Make Me Iconic uses Australia Post services to deliver products outside of Australia (internationally). Just remember that you may be liable for customs duties in your own country. Delivery of products within Australia we use a combination of Australia Post, Fastway Couriers, Couriers Please and the online services of Sendle.
Make Me Iconic does not accept any responsibility for shipping times, and we cannot refund items that arrive later than required, although you may return them at your cost for a credit.
Australia wide - all deliveries must be signed for. Risk and title in the product will pass upon you, or any other person in attendance at the delivery address, signing for receipt of the product. If there is no one at the delivery address to receive the product, the product will be taken by the courier company and a calling card will be left on your doorstep. The courier company may attempt further delivery of the product to you. As this may not always happen, we advise you to keep track of your delivery through the tracking number that can be found online in your Make Me Iconic account and/or was emailed to you. Our courier providers will return your order to us if you do not arrange to pick it up promptly. Should this happen, you will be required to pay a $10 re-postage fee for re-delivery of your parcel. Make Me Iconic does not accept any responsibility for goods once they have been collected including any loss or damage in transit. No re-imbursement will be made by Make Me Iconic in such cases, unless you have chosen our Insured Post or Priority Shipping options, which include insurance for your goods. In this case, we will submit an investigation and your goods will be replaced or reimbursed on completion of this investigation. Postage will not be reimbursed.
Make Me Iconic will use reasonable endeavors to arrange dispatch of your items ASAP of you submitting your purchase with us. The delivery time will vary depending on your location. Please note our shipping days are Mondays, Wednesdays and Fridays at this time of year and everyday during the busy Christmas periods.Expected shipping timeframes are:
- for international deliveries, within 14 working days; and
- within Australia, within 3-4 working days.
Please allow extra time for processing and delivery at peak times like Christmas and Easter and during our season sales.