Yeah, of course we do! We can ship internationally—except to the USA & Canada (legal + toy testing stuff, sorry!). Delivery is via Australia Post Air Mail and usually takes around 7–14 working days. Shipping cost is based on weight.

See more on our Shipping Info page.

Free shipping applies to orders over $140, after any discounts. So if your cart hits $140 and you apply a promo code, your final total might dip below the threshold—and that means no free shipping (boo, we know!). Add a little extra to your cart to qualify again.

If you’re ordering from outside Australia, you might be charged local customs duties or taxes—this varies by country and is out of our hands. If customs fees go unpaid or are refused, they may be deducted from any future refund. Need an estimate? Try importcalculator.com or contact your local customs office.

Absolutely! Just pop your gift note in at checkout and we’ll take care of the rest—free wrapping and all. We love a good surprise!

We ship via Australia Post and standard delivery usually takes 3–7 working days depending on your location. Regional or remote? Might take a bit longer, email us and we’ll get it to you.

You sure can. Once your order’s on the move, you’ll get a tracking number by email so you can follow your iconic goodies every step of the way.

We do! Just select Express Post at checkout for faster delivery. Great for last-minute gifts or “I need this now” vibes.

Oh no! That’s not what we want. If your parcel seems stuck, email us at hello@makemeiconic.com and we’ll help sort it out with Australia Post. Be sure to have your order number handy.

If your order hasn’t shipped yet, we can usually update your address, just get in touch quickly! Once it’s on its way, we sadly can’t reroute it.

Standard delivery within Australia usually takes 3–7 working days, depending on your location. International shipping takes around 7–14 working days. You’ll receive tracking as soon as your parcel ships.

Nope, just one at a time. Choose your fave!

Sure do! We run seasonal sales twice a year for end-of-line treasures. Sign up to our emails and be the first to know (plus get extra treats we love spoiling our insiders).

Yes please! Our iconic goodies are way more fun than a stress ball with a logo. We’ve helped businesses, schools, and brands create gifts that people actually want to keep. Fill in your details here and we’ll take care of the rest.

We sure do for large orders! Whether you're planning client gifts, event packs or staff thank-you’s, we can offer bulk pricing. Just get in touch and let us know what you’re after.

Yep! Sign up to our newsletter and we’ll send a little welcome gift your way. 10% off your next purchase (and no spam, we promise, just iconic stuff.)

Some do, some don’t. Check the fine print on the offer or email us if you’re unsure. If one slips past its expiry date, we might be able to help you out, just ask nicely.

Promo codes can’t be stacked, and some don’t apply to sale or limited-edition items. Double-check your spelling (caps don’t matter, but typos do) and make sure your cart meets the code conditions. Still stuck? We’re happy to help, just email us here.

We sure do! If you’re a store, stockist, or just a big fan looking to place a wholesale order, we’d love to chat. We offer wholesale pricing, lookbooks, and beautiful display options to help our iconic products shine in your space. Just head to our Wholesale Portal or email us at sales@makemeiconic.com and we’ll send you all the details.

We’d love to hear from you! Head to our Wholesale Portal or email us at sales@makemeiconic.com with your store details. We’ll send you everything you need to get started.

Of course! We’ve got extra conductors, sailors, passengers, and other toy bits. Whether you're replacing or upgrading, we’ve got you covered. Shop online under our Spare Parts Toys section or email us at hello@makemeiconic.com

Totally. We’ve got spare Tram people, Ferry crew, wooden blocks, and other bits and pieces floating around. Just let us know what you’re missing, we’ll do our best to help reunite you.

Absolutely! Sometimes you just need a few more little mates for the ride. We sell extra conductors and passengers separately so your iconic toys can have the full crew on board.

Easy! Just email us at hello@makemeiconic.com and let us know what you’re after. If we’ve got it in stock, we’ll sort you out. You can also check our spare parts page for available extras.

It depends. Some bits we’re happy to send for free (especially if your order was recent), while others might have a small cost to cover materials and postage. Either way, we’ll always chat with you first.

Oh no! That’s not how we like to do things. If something’s gone wrong with your order, please email us as soon as possible with a photo and we’ll sort it out, promise.

Not always, but we’ll do our best. Some older or limited-edition toys may not have extra parts available anymore, but it never hurts to ask!

Hit the little ‘envelope’ icon on the product page and pop in your email, we’ll let you know the second it’s back in stock. No spam, just iconic alerts.

Sorry, we don’t offer holds. With so many iconic goodies in rotation, we can’t guarantee restocks. If something’s available now, we recommend grabbing it before it disappears again!

If it hasn’t shipped yet, we’ll do our best! Just email us at hello@makemeiconic.com as soon as you can. Once it’s packed and out the door, it’s too late to make changes.

Same as above if it hasn’t left us yet, we might be able to cancel it. Email us quickly and we’ll see what we can do at hello@makemeiconic.com!

Unfortunately, we can’t combine orders once they’re placed (our packing elves work fast!). If you forgot something, place a new order and we’ll ship it out separately and refund your shipping on the second order.

Of course, please refer to our Returns
& Exchanges Policy for all the details. Items must be unused and
returned within 30 days.

Yes! Sign up to our newsletter to receive 10% off your first order and be the first to know about sales, promos, and special treats.

Oops! If you spot a mistake, contact us ASAP. If your order hasn’t shipped yet, we can usually update it. Once it’s on its way, it’s trickier but we’ll try to help where we can.

Yes! Just tick the box at checkout and we’ll wrap it beautifully and add your message, free of charge. Gifting = sorted. But no free gift-wrapping during sale periods.

Sometimes we do! We love surprising our customers with little extras—especially during special promos, seasonal launches or VIP sales. Keep an eye on our emails or socials to find out when we’re doing a free gift offer (they tend to disappear fast!). If you qualify, your freebie will be added automatically to your parcel—no code needed.

Nah, best not. They’re made for pretend play only. Water + wood = not friends. We wrote about it on our Life & Play Blog if you're curious.

No, please don’t. Our wooden toys are made for imaginary play, not real-life bubbles. High heat and water will damage them. Just wipe clean with a damp cloth, no soaking, scrubbing, or sudsy adventures.

Our play food pieces are made from painted wood, so treat them gently. Wipe with a dry or slightly damp cloth. Let them air dry completely before packing away.

Our wooden toys are safety tested, but most are recommended for ages 3+ because of small parts. We always suggest checking the age guide on each product page before purchasing, and keeping a close eye on little ones during playtime. To make things easier, you can use the filter on the right side of our website to browse toys by recommended age group.

Keep toys in a cool, dry spot, and avoid direct sunlight as it can fade colours. If they came in a box, that’s a great place to store them neatly.

A little wear and tear is totally normal; it just means your toy is being well-loved! How much wear really depends on how gentle (or rough!) your kids and visitors are during play. Our paints are non-toxic and safe, even when they start to show a few scuffs. Honestly, we think a bit of wear gives each toy character, it’s a sign it’s been treasured. But if you’re after advice or spare parts, get in touch. We’re always happy to help.

Not really, they’re made to be used and loved, so a bit of wear and tear is expected. Just wash them on a cold, gentle cycle and air dry in the shade. Avoid bleach, tumble drying, or ironing directly over the print. And don’t worry, each tea towel has a care label sewn into the side so you’ll know exactly how to look after it.

Cool wash only. no tumble dry. Avoid sun and harsh chemicals. Hand wash first time to avoid bleeding. Spot-clean cushions only—they’re like your fave jeans and fade over time.

We say frame it ASAP, but if you must store it, lay it flat in a dry space.

An artist proof is a special limited version of a print, usually the last few of the batch. They’re rare and have slight imperfections that make them one-of-a-kind. We stamp them too.

We designed them to fit Ikea’s 50x70cm Ribba frame (easy!). Flatten your print under books for a few days before framing.

Not right now, sorry! But who knows what the future holds, we're always dreaming up new ideas behind the scenes.

(W) = Width, (L) = Length, and (H) = Height. Super handy when you’re measuring up your space. You’ll find the exact dimensions on each product page too of course.

Yes, we do! Perfect for picky friends, new parents, or that one person who’s impossible to buy for. Our digital gift cards are sent straight to your inbox and can be used anytime.

If your order hasn’t shipped yet, we’ll do our best! Email us as soon as possible at hello@makemeiconic.com and we’ll see what we can do. Once it’s out the door, it’s on its way!

Nope, we’re 100% online! But you can also find a list of our lovely stockists who carry our products on our Stockists Page.

Our products are thoughtfully designed right here in Australia and ethically made with care by our trusted manufacturing partners overseas. We focus on quality craftsmanship and meaningful design—always. See our Makers page for more details.

Yes. All of our toys meet Australian & New Zealand safety standards, and most are recommended for ages 3 years plus due to small parts. Please check the age guide on each product page before purchasing.

Yes! Our wooden toys are made from ethically sourced wood and painted with non-toxic paints. They’re safe, durable, and designed to be passed down for generations, not tossed away.

We tell stories through play. Our toys are designed to celebrate everyday Aussie culture from trams and tea sets to fairy bread and footy. They’re nostalgic, beautifully made, and just a little bit quirky because we think play should have personality.

Absolutely! In fact, we think they’re perfect for gifting, whether it’s a baby shower, birthday, new home, or just because. We even offer free gift wrapping and handwritten gift notes at checkout.

We accept all major credit cards, PayPal, Apple Pay, Google Pay and Afterpay. Shop away!

You can contact us through our contact page! We will be happy to assist you.

Yes, we love teaming up with like-minded creators who share our passion for play, nostalgia, and beautiful design. If you’re keen to collab, send your media kit or a little intro to sales@makemeiconic.com and let’s chat.

We vibe with creators who are authentic, creative, and love storytelling, especially those into family life, interiors, gifting, Aussie culture, or playtime magic. Bonus points for great photos, quirky reels, or a strong Aussie vibe!

It depends! We offer a mix of gifted products, affiliate partnerships, and paid content based on the campaign and your audience fit. Let us know your ideas and we’ll go from there.

Absolutely! Feel free to share our pics, just make sure to credit us (@makemeiconic) and tag us in your posts. If you’re resharing someone else’s content that features our products, please credit them too. Share the love!

You can find us on Instagram, TikTok, Pinterest and Facebook under @makemeiconic or /makemeiconickids. And don’t forget to use our fave hashtags:

#MakeMeIconic
#BeAKidAgain
#MakeMeIconicToys
#MakeMeIconicKids

We accept a range of secure payment methods through Shopify Payments, including Visa, MasterCard, Apple Pay, Google Pay, Shop Pay (our speedy checkout option), PayPal, Afterpay, and ZipPay. Your payment is processed safely and securely every time, no worries there. (Sorry, we don’t
currently accept American Express.)’

Yes! You can shop now and pay later with either Afterpay or ZipPay. Just choose your preferred option at checkout and follow the prompts.

More about Afterpay | More about ZipPay

Totally. We use Shopify’s secure checkout and SSL encryption to protect your details. Your payment info is processed safely and never stored.

Shop Pay is a super handy checkout option that speeds things up by saving your info—like your email, shipping address, and payment details—for faster future purchases. Think of it like a digital wallet that helps you check out in one click at participating stores (including us!). It’s safe, secure, and saves you from typing everything out every time.

All our prices are displayed in Australian dollars (AUD). However, if you’re shopping from outside Australia, our website uses Shopify Markets to automatically show prices in your local currency based on your location. No conversions, no confusion—just the right price, right where you are.

Not right now—just one payment method per order. But you can use a gift card + one other payment option if you’ve got one handy.

Yes! Afterpay, Paypal in 4 and ZipPay both allow you to pay in smaller instalments over time with
no interest (as long as you stick to their payment schedule).

Nope. We don’t charge any extra fees but always check with your provider for their terms and conditions.

Yes, we do! Thanks to Shopify Markets, our site can automatically show prices in your local currency based on where you're shopping from. No guesswork, just the right price, right where you are.

Most of the time, yes! With Shopify Markets, we support checkout in multiple currencies (depending on your location and payment method). Your local currency will show up at checkout if it’s available.

Currency conversion rates are updated regularly, so you might notice a slight difference between what’s displayed and your final payment. Your bank may also apply a small currency conversion fee depending on your card provider.

In some regions, Shopify Markets allows us to show estimated duties and taxes at checkout. This helps avoid surprises when your parcel arrives. Where available, we’ll display those costs upfront.

Nope, there are no extra fees from us. But your bank or payment provider might charge a conversion fee if your currency isn't directly supported at checkout. Check with them if you're unsure!

Our site detects your location automatically through Shopify Markets and switches to your local currency to make things easier for you. If you prefer to shop in AUD, you can usually switch back using the currency selector (if enabled).